418 Gertrude Ave
Winnipeg, MB, R3L 0M6
Effective Date: January 1, 2024

SMS Messaging Terms & Compliance

1. Program Description

- This messaging program sends appointment confirmations, reminders, rescheduling updates, and customer support messages to clients who have booked an appointment with Querwin's Personal Training through our website at www.qptfitnesscoaching.com or via our scheduling forms, and who have explicitly opted in to receive SMS notifications.
- Opt-in is collected via web forms with a dedicated checkbox for SMS consent.

2. Cancellation Instructions:

- You can cancel SMS services at any time by texting STOP to the number that sent you the message. You will receive a confirmation SMS that you’ve been unsubscribed.
- To rejoin, simply sign up again as you did initially.

3. Support Information:

- If you experience issues with our messaging program, reply with the keyword HELP, or contact us directly at:
- Email: [email protected]
- Phone: 204-800-2787

4. Carrier Liability:

- Wireless carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates:

- Standard message and data rates may apply based on your wireless plan. Message frequency may vary depending on your interactions with us. For questions about your text or data plan, contact your wireless provider.

6. Supported Carriers:

- Our SMS program works with all major Canadian carriers, including Rogers, Bell, Telus, and regional carriers.

7. Age Restriction:

- You must be at least 18 years old to participate in our SMS program.

8. Privacy Policy:

- For details on how we protect your privacy, please visit: https://termsofservice.qptfitnesscoaching.com/privacy-policy

- We comply with all applicable Canadian laws and guidelines, including Canada’s Anti-Spam Legislation (CASL) and the Canadian Wireless Telecommunications Association (CWTA) best practices.

General Terms:

- This website (the “Site”) is owned and operated by Querwin's Personal Training (“Company,” “we,” or “us”).
By using this Site, you agree to comply with these Terms of Service, our Privacy Policy, and any additional terms applicable to specific sections of the Site or services offered.

- Accessing the Site in any manner constitutes acceptance of these Terms.

- We may update these Terms of Service at any time by posting the revised version. Continued use of the Site after changes means you accept the updated Terms.

Intellectual Property Rights

Our Limited License to You:

- All content on this Site — including text, graphics, logos, and images — is the property of Querwin's Personal Training or its licensors and protected under Canadian and international copyright and trademark laws.
- You may not reproduce, distribute, or exploit any content without our express permission, except to download or print a single copy for personal, non-commercial use with all proprietary notices intact.

Your License to Us:

- By submitting any material (comments, photos, videos, etc.) to us through the Site or other platforms, you confirm you own or have rights to the material and grant us a perpetual, royalty-free, worldwide license to use, distribute, and display it.

Disclaimers:

- We may link to third-party websites for your convenience, but we are not responsible for their content or services.
- The information and services on this Site are provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by Canadian law.

- You agree to indemnify and hold harmless Querwin's Personal Training, its staff, and affiliates from any claims or damages resulting from your use of the Site or breach of these Terms.

Online Commerce:

- We may offer products or services from third-party vendors through the Site. Any transaction with a third party is solely between you and the vendor.
- We are not responsible for the quality or delivery of third-party products or services.

Registration & Passwords:

- Some areas of the Site may require you to register and create an account. You agree to provide accurate information and keep your login credentials confidential.
- You are responsible for all activity under your account.

Termination:

- We reserve the right to terminate or suspend your access to the Site without notice if you violate these Terms or engage in unlawful or inappropriate behavior.

Governing Law:

- These Terms of Service are governed by the laws of the Province of Manitoba and the federal laws of Canada.
- Any disputes shall be resolved exclusively by the courts of Manitoba.

Changes to Terms of Service:

- We may update these Terms of Service periodically. The most current version will always be available on our website with the effective date at the top.

Contact Information:

- For any questions about these Terms of Service or our policies, please contact:

Querwin's Personal Training
Phone: 204-800-2787

Email: [email protected]
Website: www.qptfitnesscoaching.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.